Return Policy
Returns
We want you to be completely satisfied with your purchase. If you are not, you may return your item within 30 days of receipt for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by proof of purchase.
Return Process
To initiate a return, please contact our customer service team at [Crispslook@gmail.com or+234 902947 1808, +44 7774 180625]. We will provide you with a return authorization number and instructions on how to return your item.
Refunds
Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that original shipping charges are non-refundable.
Exchanges
If you wish to exchange an item, please indicate this when you contact us for a return. We will process the exchange once we receive the original item.
Non-Refundable Items
Certain items are not eligible for return, including gift cards, downloadable software, and items marked as final sale.